Allscripts
Raleigh, NC, USA
Client Success Manager Location: Remote - US Position Type: Full time Requisition ID: JR10116 Description Client Success Manager – Revenue Cycle Management (RCM) Overview The Client Success Manager (CSM) for Revenue Cycle Management (RCM) serves as the primary relationship owner for a portfolio of Veradigm RCM clients. This role is responsible for ensuring customers achieve optimal financial and operational outcomes using Veradigm’s RCM solutions, including PM/EHR platforms, practice management workflows, billing services, and analytics tools. The CSM acts as a trusted advisor driving adoption, addressing challenges, and aligning Veradigm capabilities with customer goals. Key Responsibilities Client Relationship & Strategic Support Serve as the main point of contact for RCM clients, building strong, trusted relationships with practice leaders, billing managers, and revenue cycle stakeholders. Conduct regular business reviews focusing on KPIs such...