Avidia Bank
Westborough, MA
Avidia Bank Equal Employment Opportunity/M/F/disability/protected veteran status Description:
Position Overview: Support the growth and administration of commercial cash management operations by providing sales, operations and administrative support. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Completes the sales process with post-sales follow-up including welcome letter, copies of signed agreements, completing required database updates, making new customer folders, etc. Provides technical support for services that have computer and equipment needs, including on-site implementation and training, phone support, and acting as the liaison for the customer and fields customer telephone/email inquiries requesting technical support. Updates Cash Management database with scanner details. Monitors scanner inventory, package and return broken...