ATA Services, Inc.
Santa Fe, NM
ATA Services, Inc. Position Title: Help Desk Technician Requisition ID Requisition ID: 2602 Location: Santa Fe, NM, US Job Class: Technical Description: ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . Rate: $26.00 per hour with weekly pay Schedule: Monday – Friday; 8 A.M. – 5 P.M. Start Date: ASAP Location: IN-OFFICE - Santa Fe, NM Position Summary Help Desk roles, including Help Desk Technician and Help Desk Specialist, serve as the first point of contact for users experiencing technical problems. Help Desk Technicians combine technical expertise with customer service skills to diagnose, troubleshoot, and resolve issues efficiently, supporting both employees and external clients. Key Responsibilities Respond to user inquiries via phone, email, or chat and provide timely technical support...