$90,000 - $100,720 yearly
Enhanced Veterans Solutions
Colorado Springs, CO
Description:
EVS is seeking a highly capable Watch Officer to support our Tier 3 Service Desk in delivering a standardized suite of essential Enterprise IT (EIT) services across 187 bases worldwide. This effort is central to providing a consistent, high-quality user experience across all mission environments, empowering the U.S. Air Force to transition its focus from network operations to mission-critical outcomes. In this role, you will serve as a pivotal leader in operational coordination and incident response, directing a team responsible for real-time monitoring, incident management, and escalation support. Operating within a 24/7 environment, the Watch Officer must demonstrate strong technical leadership, exceptional situational awareness, and the ability to drive rapid, effective resolution of high-priority issues. Responsibilities: Leverage technical background to guide troubleshooting and incident management of technicians. Manage a team responsible for...