$250,000 - $376,000 yearly
Zendesk
Austin, TX
Location: Austin, Texas, United States of America Requisition ID: R35504 Position_Type: Full time Job Description Zendesk is seeking a Senior Director, Global Technical Services based in Austin, TX to lead the strategy, delivery, and evolution of our new global technical services organization. Your primary job is to be a leader to rethink, champion and transform how we do technical services in post-sales. This is not a ‘run the business’ position. This leader will oversee a team of Technical Architects and Technical Account Managers delivering both one-time and recurring services, while shaping the future of Zendesk’s technical services function in close partnership with technical pre-sales and forward-deployed teams. This role is ideal for a strategic, customer-focused leader who can combine operational excellence, technical depth, and AI-forward thinking to help reimagine post-sales delivery as Zendesk continues its transformation into...