Dana-Farber Cancer Institute
Boston, MA
We are seeking a candidate with in-depth experience supporting Patient Access workflows across both inpatient and outpatient settings, with strong knowledge of Financial Clearance processes. The ideal candidate will have hands-on exposure to real-time eligibility verification, bed management, and service level authorizations, including knowledge of insurance workflows and systems to support prior authorization requirements. Epic Prelude and/or Grand Central certification strongly preferred. In this role, you will provide day-to-day support for Patient Access business operations while continuously optimizing Epic to maximize workflow efficiency and improve both the end-user and patient experience, recognizing a highly matrixed environment. You will serve as a liaison between end users, operational leaders, IT support teams, and vendors to design, build, support, and enhance Epic solutions in a timely, high-quality manner—triaging and resolving incidents and service requests,...