Interra Credit Union
Goshen, IN, USA
As a HELOC Specialist I, you will be responsible for ordering HELOC services, preparing closing documents, and validating proper processing procedures were followed and in accordance with Interra Credit Union policies and procedures as well as documenting all findings. Provides HELOC related support to internal team members in relation to file maintenance and instruction on how to correct errors. Maintains contact with HELOC originators during the underwriting and closing process until the loan is funded. Provides excellent internal team member contact primarily through phone contact and use of available technology. Maintains knowledge and training of product offerings and guidelines as well as maintaining strong working relationships with retail including product and processes. Direct Reports: None
HOW YOU WILL MAKE AN IMPACT
30% Order all services including appraisals, title work (or equivalent) and flood certificates for all HELOC loans, and ensures all...