$75,000 - $78,000 yearly
ATTAINX INC
Richland, WA
Job Title: Help Desk Analyst Location: Remote Clearance: Must be a US Citizen able to OBTAIN a favorable Public Trust Citizenship: US Citizen AttainX Inc. is seeking a customer-focused Help Desk Analyst to support the U.S. Department of Agriculture (USDA) Animal and Plant Health Inspection Service (APHIS) trade certification systems under an Operations and Maintenance (O&M) and Development, Modernization, and Enhancement (DME) contract. The analyst will provide front-line technical support for the Lacey Act Web Governance System (LAWGS), the Phytosanitary Certificate Issuance and Tracking (PCIT) system, and the Veterinary Export Health Certification System (VEHCS) — web-based applications that enable importers, exporters, brokers, accredited veterinarians, and state and federal officials to file declarations and obtain export health and phytosanitary certificates. The ideal candidate is a strong communicator who can diagnose and resolve user issues, guide users...