NetPlanner Systems, Inc.
La Vergne, TN, USA
NetPlanner Systems, Inc. Job purpose NetPlanner Systems, Inc. is looking for outstanding IT candidates to join our growing IT Team, in supporting both our internal and external users, as well as customer facing projects and support. The ideal candidate will be hands-on with excellent communication skills, have a positive can help attitude, willingness to learn, address many different challenges on a given day, and a clear ability to work with our customer base using outstanding customer service. The candidate’s ability to prioritize and balance end user requests and documentation while maintaining overall support response time is critical. Essential Duties and responsibilities Install and configure computer hardware, software, networking components, printers, scanners, etc. Process calls, emails, and helpdesk tickets to provide solutions to technical problems and questions Perform diagnostic tests and troubleshooting to identify and resolve customer issues...