7 issue resolution specialist jobs found

Client Liaison - Disability Benefits- Remote - Anywhere in the US Work from anywhere while making a real impact! Why you'll love this role: ✅ 100% remote - work from your favorite spot ✅ Make a real impact on employees' lives ✅ Join a team that's passionate, supportive, and fun The Client Liaison - Disability Benefits supports assigned clients by managing disability benefit workflows and resolving client inquiries. This role conducts root cause analysis, recommends solutions, and collaborates with cross-functional teams to ensure effective and timely issue resolution. ✅ Bring your energy, expertise, and ambition. Apply now and let's make success happen together! Bachelor's degree or an equivalent combination of education and work experience. Minimum of five years' experience providing long term disability administration and functional support Minimum of three years' experience in a key client-support role. Experience...

A division of Harris; SmartCOP is seeking an Software Support Specialist. As a Software Support Specialist, you will be the front-line point of contact for our customer base. You will need to deliver a positive customer experience with interactions via phone, chat, and email. You will ensure each case that is handled meets the quality and procedural expectations of internal and external customers. You will be troubleshooting to isolate the root cause of an issue, with the end goal of finding a resolution. We value team members who can communicate clearly and concisely, and who work to build a positive and enjoyable workplace. This remote role welcomes candidates anywhere in the US with a preference for Florida-based candidates and will be working in the Central time zone 8 am - 5 pm, Monday to Friday. What will be your impact: Monitor and answer incoming support calls and emails; Resolve issues when possible and escalate to the appropriate team if needed;...

Position:  Certification Experience Specialist Reports to:  Director of Operations - Certification and Professional Development  JOB DESCRIPTION Summary/Objective This role serves as a primary customer-facing resource, providing comprehensive support to applicants and members throughout the certification process for tennis and additional racquet sports, as well as professional development and continuing education programs. The position focuses on delivering a positive, seamless member experience by guiding individuals through registration, answering questions, providing timely communication, and ensuring they feel informed and supported at every stage of their journey. Responsibilities include coordinating member communications, managing surveys and feedback, maintaining accurate records of scores and completion data, and addressing member needs with professionalism and care. Working collaboratively with the Senior Certification Coordinator and Professional Development...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession:  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:  Continuously innovate by embracing emerging technology and fostering a...

Account Executive- Global Major Accounts- Orlando This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Serves as the overall account lead (single point of contact) for several, large Global major accounts in Orlando, FL;...