Wind River Environmental LLC
Monroe, CT, USA
Description:
Position Summary This position is responsible for the most efficient, highest quality customer experiences to Wind River Environmental’ s drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls. Essential Duties and Responsibilities Provide effective communication between customers and Wind River Environmental. Provide camera service for mainline stoppage. Educate and assist customers on the importance of drain repair and replacement. Explain reasons for blockage and illustrate how you will resolve the issue. Work alongside customer service and dispatch to ensure overall success of the business. Protect drain cleaning and camera equipment and keep a well inventoried truck. Participate actively in all training exercises, team meetings, and safety discussions. Completion and submission of quote and service paperwork to management. Respond to trouble/emergency calls in a...