Hotel Equities Group, LLC
Cedar Rapids, IA
Pay Range:
USD $15.00 - USD $19.00 /Hr.
Job Description:
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.
If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Guest Services Representative, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.
Job Purpose
The Front Office position is responsible for delivering welcoming, efficient, and professional service throughout the guest arrival, stay, and departure experience. This position assists guests with requests, reservations, payments, information, and service recovery while supporting smooth daily hotel operations.
What You'll Do
Welcome guests and provide friendly, professional...