$49,313 - $81,366 yearly
PNM Resources
Albuquerque, NM, USA
POSTING DEADLINE This position is posted until filled. DEPARTMENT Department: CX Revenue Operations JOB DESCRIPTION Revenue Support Representative Salary Grade: G10 Minimum Midpoint Maximum $49,313 - $65,340 - $81,366 Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check. SUMMARY: Under limited supervision, creates quality, value and confidence in the eyes of our customers by providing quality customer service related to revenue support inquiries and transactions. Provides quality assurance of the revenue billing process with accurate, timely and complete exceptions processing. Maintains regulatory and SOX compliance requirements and ensures that the integrity of the automated customer experience billing system through accurate and timely revenue transactions for all...