N C Machinery Co.
Tukwila, WA
A bout the Position:
We are seeking a motivated and experienced Digital Specialist to join our team, with a focus on our CAT digital Tool Programs.
Key Responsibilities:
Monitor performance dashboards for our Cat digital tool programs (e.g. VisionLink, Parts.Cat.Com, etc.), track KPIs such as adoption, data quality and user engagement.
Collect, clean, and consolidate data from multiple sources (CRM, dashboards, Excel, etc.)
Analyze data to find insights: trends, gaps, opportunities, areas of under‑performing usage, anomalies, errors.
Translate data into actionable insights and recommendations for internal stakeholders (service, sales, marketing).
Create regular reports/visualizations for leadership that help inform strategy, tool improvements, customer success, growth.
Work with technical teams (IT / BI) to maintain dashboards, ensure metrics are accurate, data pipelines work, and troubleshoot data issues....