Excellus Health Plan Inc.
DeWitt, MI
Job Description: Summary: The Legal Operations Specialist supports the Office of General Counsel (OGC) by administering department programs, technology platforms, data analytics and reporting, outside counsel and vendor management processes, and other department initiatives. Working closely with OGC staff, business partners, and outside counsel, this position helps improve operational efficiency, supports data-driven decision making, enhances service delivery, and supports the successful execution of departmental objectives. Essential Accountabilities: Supports implementation and continuous improvement of OGC processes and workflows by tracking workload capacity, matter volumes, workflow trends, and operational metrics. Identifies opportunities to improve departmental efficiency and consistency. Assists with execution of departmental initiatives and operational goals established by OGC leadership. Serves as administrator and support resource for OGC technology platforms,...