AGS LLC
Thackerville, OK
Position Title: Field Service Technician Description Job Overview The Field Service Technician I is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment. This is an entry-level position and does not work standard, set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Service Manager or Field Service Supervisor. Responsibilities Performs preventative maintenance and general maintenance on AGS gaming equipment Completes all reports and paperwork in a timely manner Performs technical procedures on both slot machine and table game equipment Troubleshoots and repairs service incidents in a timely manner and escalates as necessary Keeps parts inventory current Participates in a weekly on-call rotation with other technicians in territory Provides “best in the business” customer service Adheres to all safety...