$80,000 - $100,000 yearly
Gogo
Itasca, IL, USA
Gogo Remote - United States Full time R4089 --- --- --- The Gogo Field Support Engineer (FSE) provides high-quality and timely technical customer support for both internal and external customers. This role is responsible for post-installation troubleshooting, onsite and remote technical assistance, training, and customer education related to aviation satellite communications and inflight connectivity systems for a major customer fleet based in Ohio as well as other customers. The FSE works closely with Sales, OEM/Dealer Account Managers, and other cross-functional teams to ensure customer satisfaction, product sustainment, and continuous improvement in service and technical support. This position requires a high degree of technical aptitude, strong problem-solving skills, and a customer-focused mindset in a dynamic aviation environment. COME ON BOARD THE GOGO FIELD SERVICE ENGINEERING TEAM! How will you make a difference? • Provide telephone and onsite...