$54,000 - $62,000 yearly
Detroit Defense
Troy, MI, USA
Description:
Detroit Defense is seeking an IT User Support Technician in our Troy, Michigan facility to support the internal company infrastructure. Veterans Encouraged to Apply: Detroit Defense proudly supports those who have served. We welcome applicants with military experience, including those transitioning to civilian careers. Your leadership, adaptability, and mission-focused mindset are valued here. Detroit Defense is a 3x recipient of the Hire Vets Gold Medallion Award. Essential Duties and Responsibilities: Level 1 Help Desk support for internal company users. Coordinate with IT staff and users to resolve all technical issues and escalate if required to ensure smooth business application processes through the internal ticketing system. Coordinate with IT and HR staff to install and configure desktop solutions for new on-site and off-site users. Collaborate with vendor support contacts to resolve all issues for desktop equipment and software applications....