AGS LLC
Oklahoma City, OK, USA
Position Title: Scheduling Specialist I Description Responsibilities Monitor and manage business operations to meet customer expectations, company goals, and compliance standards. Arrange product transportation based on customer, service, and jurisdictional requirements. Prepare and verify shipping documents, including bills of lading, commercial invoices, packing lists, and compliance notifications. Coordinate with Operations and Field Service to manage work orders, including scheduled and unscheduled support, software, and hardware upgrades. Communicate with Field Service Supervisors to determine labor, licensing, and skill needs for work orders. Contact customers to schedule work orders, set expectations for start times, technician details, and project completion, and address inquiries or issues. Collaborate with Service, Purchasing, Sales, Production, and Compliance to align resources, coordinate third-party vendors, and meet order...