$64,535 - $101,270 yearly
Covenant Transport
Chattanooga, TN
Directly manage the work of Load Planners with authority to take actions and/or make recommendations, often requiring the exercising of discretion and independent judgment with respect to significant business matters. Coach and teach staff on objective rules and policies while teaching soft skills, assisting in difficult situations, gathering data for executive management, and managing staff scheduling. Responsibilities Collaborate with Ops Managers in Customer Service and Fleet Management to maximize utilization and revenue. Collaborate with Ops Managers in Customer Service and Fleet Management to regularly audit SOPs and policies to drive efficiencies, limit errors and monitor compliance. Coach, mentor, measure and manage Load Planner performance. Assist in finding solutions to cover loads. Escalate issues timely to Director and other applicable parties. Direct work flow among Load Planners. Perform administrative duties associated with managing...