Trinity Health - IHA
Grand Rapids, MI, USA
Office Coordinator - Urgent Care
Looking for a candidate with an MA background/experience - will be training MA staff
POSITION DESCRIPTION:
This position is responsible for overseeing specified areas of the office in collaboration with the Clinic Manager. Primary responsibilities include ensuring patients receive friendly, efficient service and maintaining efficient flow of the overall office, working with other supervisors to achieve operational goals as defined by the practice leadership. This position typically works in an environment where a Clinic Manager oversees multiple office locations.
ESSENTIAL JOB FUNCTIONS:
Responsible for ensuring patients receive friendly, efficient service, supervising the medical reception staff, planning and implementing operational processes of the front desk department, and working with other managers in the office to achieve the operational goals.
Manages more complex patient reception/medical records...