Fellowes Brands
Itasca, IL
Description Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed. We are proud to be recognized: Among America's Best Midsize Employers by Forbes in 2021, 2022 and 2024 As a Chicago Tribune Top Workplace for four consecutive years (2021-2025) We currently operate in-office Monday-Thursday, with an optional remote day on Friday. This role is not eligible for employment-based visa sponsorship. Role Summary As the Customer Service Representative , you will provide superior customer service support to B2B customers to meet all their order requirements. You will proactively manage orders and exceptions such as pricing, label requirements, order minimums, promotions and shipping schedules, heavy emphasis on data entry and excel reporting. This role will work closely with other teams including Sales, Forecasting, and Traffic to ensure customer order needs are met and concerns are...