ARETUM Holdings LLC
Bethesda, MD, USA
ARETUM Holdings LLC Description Aretum is committed to enhancing national security through innovative solutions and cutting-edge technology. We are looking for an experienced Engineer 5 - Tier II to join our dynamic team. This role involves overseeing critical systems and providing advanced technical support while working collaboratively with a team of experts in a fast-paced environment. As an Engineer 5, you will be responsible for managing complex engineering challenges, ensuring the integrity and reliability of systems, and delivering exceptional service to our clients. You will also play a key role in mentoring and guiding junior engineers, fostering a culture of continuous improvement and technical excellence. Key Responsibilities Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to voice, CUCM, UCCX. Respond to High Priority outages to include Circuit outages with carriers by opening up tickets...