Equifax, Inc.
St. Louis, MO
The Billing Support Manager is a high-impact, strategic leader responsible for managing the day-to-day operations of the billing support function. This critical team serves as the primary intake engine for all billing inquiries coming from both internal teams and external clients. The Manager will lead a team through complex billing events, maximize operational efficiency, and support the broader billing ecosystem. We are looking for a creative thinker with strong business acumen and executive presence who can proactively identify opportunities and make strategic recommendations for leveraging AI and automation to streamline processes. This leader must excel at making independent decisions and building deep cross-functional relationships to effectively collaborate with sales, sales support, and other key internal stakeholders. What you will do Day-to-Day Operational Leadership: Oversee the daily operations of the billing support team, ensuring it serves as a highly...