Riggs CAT
Little Rock, AR
Riggs CAT Description:
The Power Systems Service Supervisor is responsible for leading and supporting the Power Systems Service Department by overseeing daily operations and ensuring customer needs are met at the highest level. This role provides leadership, direction, and technical guidance to a team of 10–15 technicians supporting Marine and Electric Power Generation (EPG) service operations. This position serves as a key liaison between customers, technicians, and internal departments, ensuring efficient service execution, high-quality repairs, and continuous improvement of shop and field operations. The Service Supervisor plays a critical role in driving customer satisfaction, technician performance, and operational excellence. WHAT YOU'LL DO • Maintain and promote a strong, healthy safety culture within the Service Department • Uphold the Riggs Way, the Riggs Values, and the Riggs Mission Statement in all aspects of the role • Lead, coach, and direct Service...