Murphy Tractor & Equipment Co., Inc
Waterloo, IA
*Summary* The Field Service Technician is responsible for creating and maintaining healthy relationships with customers, meeting quality standards and delivery schedules, performing all levels of repair and preventive maintenance on vehicles and equipment including removal and installation of, fulfilling the guidelines set forth in the Technician Resource Advancement Certification (TRAC) program and other general service department duties as directed by the Branch Service Manager. *Essential Functions* * Administrative – Maintain department communication in order to complete work and grow service labor sales. Utilize various computer programs and John Deere communication tools as resources. Record service hours and mileage. Maintain accurate time card entries. Maintain a clean, orderly and safe parts area and appearance. Participate in all job-related training and development. Maintain a clean, orderly and safe work area and appearance. * Inventory Control – Maintain service...