NFI Industries
Camden, NJ
Overview:
The Transportation Management Logistics Planner ensures customer transportation needs are executed at a high level, process and best practices are taught to new and existing Coordinators. Responsible to provide excellent customer service to the NFI customer base. This position reports to Transportation Management Account Manager and/or an Operations Director.
Responsibilities:
Manages and executes daily shipment activity for customers. Follows and reinforces client rules, parameters, and standard operating procedures Establishes and refines standard operating procedures Responds timely to client requests and inquiries Builds customer relationships with supply chain, warehouse, coordinator, and customer service contacts on their respective account(s) Resolves client issues quickly and efficiently Manages shipment routing guides Communicates with managed and incumbent carriers and tenders shipments based on customer route guide Collaborate with NFI brokerage...