N C Machinery Co.
Unalaska, AK, USA
About the Position: You will provide experienced, hands-on leadership to our Service and Parts employees at our Dutch Harbor, Alaska location. We have unique hours at our branch so this position is on a rotational schedule working 4 weeks on and 4 weeks’ time off. We cover transportation to and from the branch and we provide housing.
Key Responsibilities:
Manage branch personnel while promoting our products and services to our valued customers. Ensure strong relationships are maintained with our Dutch Harbor customers.
Responsible for meeting sales growth in the Parts and Service Department and coordinating customer calls with our Sales Team monthly. Ensure customer service issues are addressed promptly with a positive outcome.
Assign workloads, manage expense hours, establish clear direction for both your direct staff to ensure timely, efficient, and high-quality service to our customers.
Ability to understand budgets, analyze branch...