TD Williamson
Tulsa, OK
At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment. Each day we dedicate ourselves to treating each other, our customers and our community with care and respect. Owns the customer and employee experience and readiness for TDW's digital products from pre-launch testing through onboarding, adoption, ongoing support, and value realization. Serves as the primary advocate for customer success, coordinating across Product, Engineering, Commercial, and TDW support functions to ensure customers are prepared, issues are resolved, feedback is captured, and products deliver the intended customer value. Key Responsibilities Responsible for customer onboarding and implementation planning and readiness Build and execute customer support plan Responsible for early adopter and pilot programs and ensuring successful customer...