5 director of operational excellence jobs found

Director of Customer Experience & Insights Job Description: This Is How We Fly At JSX, were not just a lifestyle carrier were a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success. About the Role The Director of Customer Experience & Insights leads JSX's Customer experience strategy and Voice of Customer (VoC) program, connecting what Customers tell us with the improvements that matter most to their experience. You'll own the end-to-end Customer journey, from booking and preflight communications to the lounge, onboard experience, and post-flight engagement. You'll use Customer feedback, operational data, and research to understand what's working, uncover opportunities, and turn insights into...

About Us DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. DLH is dedicated to the idea that “Your Mission is Our Passion” and brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions. Overview The Director of Pricing is a highly visible leadership role with the opportunity to shape pricing strategy and directly influence DLH’s ability to compete and win across federal health and national security...

Location: Austin, Texas, United States of America | Remote, Colorado, United States of America | Remote, California, United States of America | Remote, Texas, United States of America | Remote, Illinois, United States of America Requisition ID: R35600 Position_Type: Full time Job Description Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI initiatives start strong and scale predictably. Mission You will own end-to-end delivery of customers’ AI roadmaps: translating product capabilities into clear business strategies,...

Position Title: Senior Project Manager - Utilities/Natural Gas - Data Center Construction Location: Austin, TX Req Id: JR103778 Time Type: Full time Description: At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 15 rankings in ENR. With over 70 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! We are seeking an experienced Senior Project Manager - Utilities/Natural Gas to lead the successful delivery of a $120 million natural gas pipeline installation project on a greenfield data center site. This individual will have full responsibility for the project's lifecycle, from planning and design coordination through construction,...

Manufacturing Plant Manager Job Description: The purpose of your role as a Manufacturing Plant Manager The Plant Manager for the new integrated manufacturing plant will lead the build, launch, and scale of end-to-end operations at a state-of-the-art facility designed to expand enterprise-wide manufacturing capacity and drive disciplined, repeatable execution. This new plant represents a critical step in our industrialized construction strategyintroducing advanced prefabrication and modular production methods to deliver consistent, scalable, and high-quality solutions for one of the nations top 10 MEP contractors. Initially reporting to the Vice President of Industrialized Construction, this role will have full accountability for safety, quality, delivery, cost, financial performance, and people, with direct ownership of the plant operating budget, P&L performance, and capital investment planning and execution. Day-one operations will focus on plumbing and piping...