$77,000 yearly
New York University
New York, NY
StudentLink Student Counselor US-NY-New York Job ID: 2026-16184 Type: Office of the SVP Finance and Budget/Chief Financial Officer (WS2704) # of Openings: 1 Category: Student Services/Athletics New York University Overview Serve as a ‘Tier 2’ resource for customers of the NYU StudentLink Service Center to diagnose and resolve in-person, email, and Zoom more complex client inquiries and issues related to student billing and payments, financial aid, housing and dining services, registrar services, and other defined inquiry categories. Based on operational needs, the individual will be required to rotate between offices (Brooklyn/Manhattan), support front desk operations, and Zoom support. Respond to inquiries and resolve issues professionally and courteously, displaying a comprehensive knowledge of federal regulations, department and student-related administrative policies and procedures across Bursar, Financial Aid, and Registrar (“Home Office”). Partner with...