The Children's Museum of Indianapolis
Indianapolis, IN, USA
OVERVIEW:
The part-time Visitor Services (VS) Assistant provides exceptional customer service to constituents of The Children’s Museum of Indianapolis. The assistant is responsible for greeting, engaging, and providing way-finding assistance as well as facilitating a positive service experience at designated customer touchpoints throughout the museum building and campus. The incumbent works during public hours, and afterhours events. The assistant, as part of the front-line services team, upholds the museum’s exceptional customer service standards of safety, courtesy, show, cleanliness, and efficiency.
The Children’s Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences.
Reports to: Visitor Services Security Supervisor
ESSENTIAL RESPONSIBILITIES:
Provides exceptional service in face-to-face contact...