45 customer technical support specialist jobs found

Description: Job Title: Helpdesk Support Specialist II Department: Operations – Services  Reports To: RavenTek Program Manager Location: Norfolk, VA Schedule: 12 hour shifts; 6am to 6pm or 6pm to 6am, varies per shift (3-4 days/week, weekends included) Hours: Full Time 30+ per week (varies per week) FLSA Status: Hourly, Nonexempt Clearance: Ability to obtain Secret level Position Summary The Helpdesk Specialist II provides advanced front-line technical support services to end users by troubleshooting and resolving hardware, software, and access-related issues. This role serves as an initial point of contact for IT support requests and ensures timely resolution or escalation in accordance with established service level standards. The position supports mission-critical operations by delivering reliable, professional IT support services and maintaining high levels of customer satisfaction. The performance of this position is key to RavenTek's performance...

Association for Professionals in Infection Control and Epidemiology Position Title: Committee Management Specialist Location: Remote - United States Description: Description Committee Management Specialist Full-Time Fully Remote Opportunity The Committee Management Specialist provides administrative support and customer service for the APIC committees, taskforces, panels, and workgroups supported by APIC’s CRPIE. This position coordinates all operational support including but not limited to; scheduling, communications, member engagement, and annual selection processes. This role also manages departmental administrative functions, including budget support, record-keeping and customer services. This position requires the ability to exercise good judgment in a variety of situations, along with strong written and verbal communication, administrative, technical, and organizational skills. The incumbent must have the ability to maintain a...

OVERVIEW iTech AG is seeking an experienced ServiceNow Integrated Risk Management (IRM) Developer to support and enhance an enterprise ServiceNow implementation for a federal agency customer. This role will support the current ServiceNow environment while leading the design, configuration, and implementation of ServiceNow IRM capabilities, with an emphasis on workflow-driven automation, custom development, and enterprise-scale governance. The successful candidate will play a critical role in supporting the agency’s risk and compliance objectives by implementing secure, scalable, and maintainable IRM solutions that align with ServiceNow best practices and federal governance requirements. The role requires strong hands-on development expertise, including advanced scripting and front-end capabilities, as well as deep knowledge of IRM business processes and implementation best practices. The ideal candidate brings strong technical development skills, experience designing...

Kastle Systems IT Support Specialist US-VA-Sterling Job ID: 2026-4853 Type: Regular # of Openings: 1 Category: Information Technology & Software Development i2G Sterling, VA Overview     Together, We Enhance Innovation   and   Growth     i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.   i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.   We are seeking a proactive and detail-oriented IT Support Specialist to provide day-to-day support for all company desktops, laptops, and user accounts. This role will...

Aleut Federal, LLC Proposal Manager Job Category : Business Development Requisition Number : PROPO003572 Posted: March 9, 2026 Schedule: Full Time Location: Arlington, Virginia 20598, United States Job Summary : Are you passionate about developing winning proposals and delivering high-quality, compliant content? Are you self-organizing, motivated, and detail focused? We are looking for a Proposal & Solutions Specialist to join our Growth & Strategy Team who will be responsible for supporting solutioning development and writing compelling, compliant proposals to increase Aleut’s customer base. This includes working with capture leads and opportunity leads to develop winning, competitive proposals. Essential Job Functions : Craft proposals that are clear, concise, accurate, and compliant with established templates and submission requirements Lead peer reviews of content with strong attention to detail and adherence to requirements Write, edit, and...

OVERVIEW iTech AG is seeking a ServiceNow Architect to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs. The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires an architect who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices. ROLES AND RESPONSIBILITIES Design, develop, and configure ServiceNow solutions to support federal program requirements Build and maintain custom applications, workflows, business...

Franklin, VA, USA Full time R26_0000007574 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you! What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other...

OVERVIEW iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs. The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices. ROLES AND RESPONSIBILITIES Design, develop, and configure ServiceNow solutions to support federal program requirements Build and maintain custom applications, workflows,...

Lorton, VA, USA Full time R26_0000006702 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you! What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA...

Sev1tech, Inc. Sr Help Desk Specialist /Installer US-VA-Yorktown Job ID: 2026-9518 Type: Full Time W/Benefits Ret Match # of Openings: 1 Yorktown, VA Overview Sev1Tech is looking for a Senior Help Desk Specialist / Ashore/Afloat Installer for the Naval Supply Systems Command (NAVSUP) Ordnance Information System (OIS) to provide technical expertise on a mission-critical program whose purpose is to develop, modernize, enhance, operate, and maintain services for OIS mission critical systems. This role works with NAVSUP OIS Customer Fleet Support Center/OIS Retail Partial Connectivity and Alteration Install Team (AIT) as well as the Customer Support Center (CSC) to provide Tier II support to OIS end users across the fleet. This position is based onsite in Yorktown, VA, and will require travel (CONUS/OCONUS) for on-site installations and fleet support. Primary Responsibilities: TheSenior Help Desk Specialist / Ashore/Afloat Installer primary...

TAPE LCC   Technical and Project Engineering, LLC (TAPE) is a government contractor whose mission is to generate innovative solutions for our government customers. The ideal candidates should possess excellent communication skills, have experience in customer service, and be able to work as a team in a fast paced environment. This position processes highly sensitive and confidential information. Experience with contracts and processing is preferred.  Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required. The selected candidate must be able to frequently lift and carry up to 45lbs. This position may require long hours of standing. As a result, the selected candidate will be expected to be able to stand and walk around the worksite for the entirety of their shift. JOB SUMMARY: The Support Associate Level III provides support to the Government staff and performs accounting functions, prepares...

Position Title: Supervisor, Sterile Processing - Bayside Description AT LIFENET HEALTH, YOU ARE THE ADVANTAGE Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity. Together , we are united by a mission greater than ourselves, a purpose rooted in healing. ABOUT THIS JOB Location : Bayside Department : Production Support Schedule : Full-Time | Monday-Friday (9:45PM-6:30AM) Clinical Status : Clinical HOW YOULL MAKE AN IMPACT As a Supervisor, Sterile Processing youll play a vital role in advancing our mission. In this position, youll be responsible for shift leadership of the Production Support Department and all activities associated within. Oversees compliance to department and organizational Standard Operating...

Senior Data/ETL Developer Senior Data/ETL Developer Antech Systems is seeking an experienced database specialist and solutions architect to join our performance solutions team. In this ETL oriented position you will be responsible for evolving and sustaining a large legacy database cluster in several ways: Developing data interactions through dynamic, stored procedure, and automated applications of SQL Evolving existing data architecture into a more modern and optimized design, most likely some version of a data lake. Working with developers and solutions architects to fulfill user stories on functional needs of both traditional web application deployment and Government Cloud application. Addressing emergent issues and resolving data and/or database issues Assisting or leading the developer of data related components across the ETL spectrum including in future states with active engage of securely controlled AI elements Performance,...

Suffolk, VA, USA Full time R26_0000005047 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time The Role: A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer's shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnel A Day in the life: Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer's needs Maintains...

Richmond, VA, USA Full time R26_0000002865 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you! What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other...

CyberSecurity Sales Specialist (Northeast-Mid Atlantic) This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Cybersecurity Sales Specialist - Global Enterprise (Fortune 250 Focus) HPE Cybersecurity |...

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps....

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps....

Position Title: Application Engineer - Engineered Business Location: Richmond, VA Time Type: Full time Requisition ID: JR_28669 Description: KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. People. Passion....

Position Overview iTech AG is seeking a dynamic Senior Business Analyst  to lead and support the continued enhancement, governance, and strategic direction of our customer’s ServiceNow platform. This role serves as the connective tissue between business needs, technical delivery, and strategic product vision , ensuring the platform evolves to meet enterprise-wide modernization goals. The ideal candidate is a proven ServiceNow practitioner with a deep understanding of the many modules of the ServiceNow platform, and especially SPM (Strategic Portfolio Management) . This individual will lead discovery and delivery activities, manage stakeholder expectations, and act as a deputy to the project manager while maintaining a product owner mindset that drives value realization across the enterprise. Key Responsibilities Lead business analysis efforts across all ServiceNow modules, conducting discovery workshops, journey mapping, and persona definition to capture functional...