Honeywell INC.
Salem, MA, USA
Job Description As a Tech Support Specialist here at Honeywell, you will be the inbound customer service representative providing technical support and scheduling assistance for Supra electronic lockboxes and access keys. You will play a critical role in resolving customer issues, enhancing user satisfaction, and supporting the continuous improvement of our technology solutions. You will report directly to our Tech Support Supervisor and you'll work out of our Salem, OR location on an Hybrid work schedule. In this role, you will impact the efficiency and reliability of Honeywell's technology infrastructure by delivering timely and effective technical support, which will directly contribute to customer satisfaction and operational excellence. Responsibilities KEY RESPONSIBILITIES Communicate effectively with customers to comprehend their needs and provide appropriate solutions Document and track customer inquiries and resolutions in our system Work with...