32 customer support specialist jobs found

Description: We are seeking a hands on, creative Graphic Designer / Marketing Specialist to support and execute marketing initiatives across digital, print, and in person channels. This is a junior–mid level role with strong growth potential, ideal for someone who is both visually creative and eager to broaden their marketing skill set. This position will collaborate closely with sales and leadership, represent the company at trade shows, and support customer events. ROLES AND RESPONSIBILITIES Graphic Design & Content Creation Design marketing materials across print and digital channels, including brochures, flyers, trade show graphics, social media assets, email graphics, and presentations Maintain and enhance brand consistency across all touchpoints Prepare production ready files for print vendors and digital use Marketing & Campaign Support Support planning and execution of marketing campaigns (events, email, social media, website updates) Coordinate...

Description: The Accounts Receivable Collections Specialist will be responsible for establishing payment terms with customers and collecting payment against those terms according to established standards. He/she will follow collection procedures established by the organization and may assist with billing as needed.    Location - Marlborough, MA Rate of Pay - $21.00 - $24.00 per hour  Essential Duties and Responsibilities Collection calls and/or correspondence to solicit payment on overdue accounts and take all necessary actions to collect.  Provides customer service regarding collection issues, processes customer refunds, processes and reviews account adjustments, resolves client discrepancies and short payments. Processes customer credit applications to determine credit worthiness. Responsible for monitoring and maintaining assigned accounts. Includes customer calls, account adjustments, small balance write off. Customer reconciliations and processing credit...

Job Ref:JR-93 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Facilities/Maintenance/Skilled Worker Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$52.75 - $55.53 per hour Overview This position is 100% on-site Sunday through Friday 11pm-7am and is eligible for the Overnight Shift Differential! The Building Management Systems (BMS) Controls Specialist is responsible for installing, programming, commissioning, and maintaining BMS controls and graphics to optimize HVAC, lighting, and other facility operations. This role serves as a direct customer contact, providing troubleshooting, diagnosis, and repair of system components to ensure seamless integration and reliable performance. Working closely with project teams and users, the specialist delivers efficient, sustainable solutions while upholding the highest standards of safety, quality, and customer satisfaction. Located in Boston and the surrounding communities,...

Job Ref:JR-3371 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$61,900.00 - $66,100.00 per year Overview The Patient Navigator helps patients and their families access the health care delivery system through outreach, follow-up, support, education, communication, and resources. This support begins at the point of a suspicious finding and continues throughout treatment to the resolution of the finding. Working under the supervision of the program specialist of Dana-Farber Cancer Institute’s (DFCI) Neuro-Inclusive Oncology Care and Empowerment Program, the Neuro-Inclusive patient navigator works with a medically underserved patient population to improve their cancer care outcomes. The Patient Navigator in the Neuro-Inclusive Oncology Care and Empowerment Program will join a multi-disciplinary team of oncology providers to provide the...

Job Ref:JR-3611 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our...

Job Ref:JR-3465 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader...

Job Ref:JR-3359 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview The Attleboro location is looking to fill an Administrative Specialist II role for a July start date. Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures,...

Job Ref:JR-3368 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$46,100.00 - $50,600.00 per year Overview The Attleboro location is looking to fill a Patient Records Specialist II role for a start date in June. The Patient Records Specialist II is responsible for the effective coordination and organization of materials required for a new patient visit. Provides administrative support and coordination for aspects of patient care for new patients and may flex across multiple disease centers or assist in scheduling tasks. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide...

Job Type: Regular Time Type: Part time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the supervision of the Oncology Data Manager, the Oncology Data Specialist analyzes, abstracts, and codes selected cases using the appropriate manuals. The Oncology Data Specialist also may assist with the accreditation process activities for the American College of Surgeons Cancer CoC program, NAPRC, and NAPBC; quality improvement activities, cancer conferences, and community and professional education programs; and provides ongoing communications with the State Health Registries. Essential Duties & Responsibilities including but not limited to: 1) Identifies cases to be registered, including malignancies on the reportable list and cases selected by the medical staff, and other casefinding activities (essential) 2)...

Job Ref:JR-3644 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview The Department of Supportive Oncology (SO) is composed of five divisions that offer unique services and conduct research with one important goal: To help patients and their families maintain the best quality of life during and after treatment. Housed within SO, the Division of Adult Palliative Care is comprised of an interprofessional team of physicians, NPs/PAs, nurses, and social workers that provide state-of-the-art palliative care to seriously ill patients in our inpatient and outpatient services. Our team helps cancer patients, and their families maintain the best quality of life during and after treatment. Under moderate supervision, the Administrative Specialist II will schedule patient appointments and liaise between...

Description Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. Our teachers, center staff, and field leaders are the heart and soul of our business. When you join us, you'll be directly supporting children and their education every day and experiencing the trials and triumphs that come with that responsibility. But you'll never be alone. You'll do it all with a village of dedicated and passionate humans who care as much about helping kids reach their highest potential as you do. The best part?...

Storage Sales Specialist This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Description Storage Sales Specialists are product, services, software and solution specialists that are responsible for leading pursuit...

002533SR School/Unit Harvard Business School Department MBA & Doctoral Programs Job Function General Administration Location Boston Job Type Full-time Salary Grade 055 FLSA Status Non-exempt Union 55 - Hvd Union Cler & Tech Workers Term Appointment Yes Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Business School? Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at...

Retirement Plans Specialist US-MA-Westborough Job ID: 5709 Type: Full Time # of Openings: 1 Category: Operations - Electronic Banking Westborough Operations Center Overview Serves the public and promotes good customer relations. Conducts a variety of activities related to retirement accounts in conformance with established Bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Responsibilities Provides counsel and assistance to customers and serves as a technical resource to the Bank staff. Processes daily retirement activity. Ensures accuracy and completeness of documentation. Maintains files and prepares periodic reports. Notifies customers relative to distribution requirements. Reviews options, verifies that legal requirements are satisfied and processes distribution, rollover and transfer requests. Responds to...

EA Specialist US-MA-Boston Job ID: 2026-7233 Type: Regular Full-Time # of Openings: 1 Category: SALES Remote - United States Responsibilities The Enterprise Sales Specialist is responsible for driving the adoption, renewal, and expansion of OEM Enterprise Agreements across our existing customer base. This role operates within the IT Services market and partners closely with an outside field sales team to position enterprise-level agreements that deliver long-term value to Commercial and SLED (State, Local, and Education) customers. The ideal candidate combines strong sales acumen, a deep understanding of OEM licensing and enterprise agreements, and the ability to collaborate effectively across sales, services, and vendor partners. Partner with outside field sales representatives to identify, position, and close OEM Enterprise Agreements within assigned accounts. Serve as the subject matter expert on OEM Enterprise Agreements, including licensing models,...

002794SR School/Unit Harvard University Central Administration Department Financial Administration Job Function Finance Location Cambridge Job Type Full-time Salary Grade 057 FLSA Status Exempt Union 00 - Non Union, Exempt or Temporary Term Appointment No Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Financial Administration (FAD) is dedicated to advancing Harvard University’s teaching and research mission by stewarding its resources; providing support, guidance, and consultation; ensuring compliance with university and federal guidelines; mitigating risk; pursuing operational excellence; and promoting the financial health of the University. More about FAD: Within and across the...

Job ID: 523575 CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces. Position Overview The IT End User Experience Field Technician (IT EUx FT) is responsible for enhancing the satisfaction of the end user by providing hands-on and remote technical support, ensuring a seamless and productive technology experience. This role focuses on troubleshooting, maintaining, and improving user-facing technology in both office and field environments. The technician collaborates closely with the IT EUx Manager & IT EUx Client Technology Specialist other IT teams to resolve issues, implement process improvements, and support technology initiatives that enhance user satisfaction and productivity. Key Responsibilities (Essential Duties and...

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time...

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time...

Saugus, MA, USA Full time R26_0000011012 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time The Role: A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer's shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnel A Day in the life: Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer's needs Maintains...