68 customer success program manager jobs found

POSTING DEADLINE This position is posted until filled. DEPARTMENT Department:   Customer interconnection   PREFERENCES Demonstrated experience leading and supervising high-performing teams Proven ability to manage complex projects and balance multiple priorities effectively Leading a customer experience operation at scale with a focus on continuous improvement and customer outcomes Building strong stakeholder relationships and driving cross-functional alignment Drive automation, AI, and process modernization to enhance customer experience and operations JOB DESCRIPTION Customer Experience Operations Manager Salary Grade: G04 Minimum  Midpoint  Maximum $110,004 - $148,506 - $187,007 Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check. SUMMARY The Customer...

Position Title: Director, Pricing Operations Job ID: R-000940 Location: US MN Minneapolis Office Posting Type: Full time Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: The Director, Price List Operations is a newly created role within our Revenue Operations organization and will be pivotal in standing up this critical function at SPS Commerce. Reporting directly to the VP of Revenue Operations, this leader will serve as the founding owner of pricing governance at SPS — accountable for how the company prices, packages, discounts, and manages commercial offers end-to-end. This role combines strategic ownership with...

Director, Region System Operations location: PORTLAND, OR, US, 97216 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose At the heart of our operations, this leadership role shapes how our transmission and distribution system performs - every hour of every day. You’ll guide a diverse team of leaders, establish strategic priorities aligned to company goals, and ensure resources are deployed where they create the greatest impact. This is an opportunity to influence organizational success, develop future leaders, and deliver reliable outcomes that support our customers and communities. Responsibilities Oversight and management of the Salt Lake City or Portland region system operations center which will also include responsibility for technical services,...

Title: Manager - Operations Location: Tulsa, OK Position Type: Full time Requisition ID: R0014724 Description: WHO ARE WE Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition. Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers. POSITION SUMMARY We are seeking a highly experienced Operations Manager to oversee our site's manufacturing operations...

Program Manager (Southwest) US-MA-Boston Job ID: 2026-7324 Type: Regular Full-Time # of Openings: 1 Category: CUSTOMER SUCCESS Remote - Southwest United States Responsibilities The NWN Program Manager is responsible for managing complex programs and leading a portfolio of strategic accounts. This role assumes ownership of Services financial performance, delivery execution, and client outcomes across one or more accounts. This position operates as a senior leader across assigned accounts, driving profitability, forecasting accuracy, delivery excellence, and long-term client partnership success. The role partners closely with Sales, Delivery, and Customer stakeholders to ensure alignment between strategic objectives and execution. Own Services P&L for strategic accounts, driving revenue, cost control, and margin performance Develop accurate forecasts and proactively manage financial risks across portfolio Lead execution of multi-year strategic account...

Quantum Job Category: ENG - Product Line Requisition Number: PRODU002456 Schedule: Full-Time Location: Centennial, CO 80112, USA Quantum Corp. leads the world in helping users collaboratively solve some of the world's hardest computer challenges. Whether its wrangling Petabytes of data for cutting edge movie production, managing global content production workflows, exploring new sources of energy, or managing oceans of content and blending collaborative high-speed workflows with cutting-edge object storage, Quantum has the tools and technology to help you engineer the solution that works now - and preserves your work for decades to come. You are applying to an exceptional team that contributes to enhancing our position as a proven global expert in data management. Quantum is seeking an experienced Product Manager to lead product strategy, roadmap development, and end-to-end lifecycle management for the ActiveScale object storage platform . ActiveScale is...

IDC Global Sales Enablement Director US-- Job ID: 2026-6881 # of Openings: 1 Category: Sales IDC Overview Sales Enablement Director About the Role & Team IDC is seeking a Sales Enablement Director to lead the global strategy, design, and execution of programs that improve go-to-market productivity across Sales, Sales Management, and Customer Success. This is a global role responsible for building and scaling IDC’s end-to-end readiness system, from ramp through mastery. The role will define global standards, design enablement programs, and partner through regional enablement leaders to ensure consistent adoption and thoughtful localization across markets. This is not a training coordination or content-production role. It is a business-impact role focused on improving how IDC’s revenue-facing teams sell, retain, and grow. The Sales Enablement Director will work at the intersection of strategy, execution, data, technology, and AI to ensure sellers,...

Project Manager Project Manager – Fort Belvoir, VA | Military Installation Operations | Facilities Management | Public Trust Eligible | Veterans Encouraged to Apply Facility Services, Inc. (FSI) is seeking an experienced and highly motivated Project Manager to support one of our strategic partners in delivering critical Base Operations Support Services at Fort Belvoir, Virginia . This is a unique opportunity to lead a large-scale facilities and operations program that directly supports military readiness and installation operations. The Project Manager serves as the primary point of contact with Government representatives and provides leadership, oversight, and coordination for facilities engineering, maintenance, and installation support services. If you are an accomplished leader with experience managing complex operations, leading diverse teams, and building strong customer relationships, we encourage you to apply. Why This Opportunity? ✔ Lead...

Dow Jones & Co. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. If you are a current employee at Dow Jones, do not apply here. Please go to the Career...

COMTECH TELECOMMUNICATIONS Job Title: Director, Technical Programs Department: Operations Engineering Reports To: Vice President, Implementation and Customer Experience Revision Date: 6/5/2026 FLSA Status: Exempt Location: Broomfield, CO Preferred Level: M4 Rate of Pay: $150,000 - $175,000 USD Company Overview: Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most...

Position Summary: The Technical Sales Manager (Lifecycle Focus) is responsible for identifying opportunities, developing proposals, managing capture efforts, and executing business development activities across the DMS business. This role works closely with key DMS stakeholders, including Program Management, Engineering, Supply Chain, Field Service, Finance, Compliance, and Operations. The Technical Sales Manager (Lifecycle Focus) also contributes to sales strategy by providing insights into customer needs and key decision-makers, enabling effective prioritization of high-value, high-probability business opportunities. Additionally, the role coordinates with Wärtsilä affiliate stakeholders to align sales and product strategy, ensuring collaboration that supports both DMS business objectives and it's customer needs. Main Responsibilities: Embrace and promote culture of DMS Enthusiast. Coordinate and collaborate effectively with other DMS company members through...

General Manager, Mechanical Construction Job Description: At Harris, we are seeking a highly motivated and experienced General Manager to lead our Pacific Northwest mechanical construction team. The ideal candidate will have a proven track record of success in operations management, sales growth, and delivering exceptional customer service. As General Manager, you will lead all facets of the business, including project oversight and delivery, process improvement and innovation, shop and fabrication management, financial performance, and developing a strong, highperforming team. If you are a strategic thinker with a passion for excellence, we want to hear from you. Business Strategy and Operations Set team and regional goals, and ensure policies, procedures, and performance standards are aligned with organizational strategy; address and resolve operational issues. Identify and pursue new business opportunities through market research, business development, and...

Spartronics Description: Site General Manager Williamsport, PA | Leadership | Electronics Manufacturing  | Aerospace & Defense Focus Are you a dynamic operations leader with a passion for driving results, building high-performing teams, and leading with purpose? Spartronics is seeking a Site General Manager to take the helm of our Williamsport, PA facility—a critical hub serving top-tier Aerospace & Defense customers. This role isn’t just about running a facility—it’s about owning the entire P&L , empowering a cross-functional team, and shaping the future of a growing electronics manufacturing site. With 100,000 sq. ft. of manufacturing space, two shifts, and 260 skilled employees, you’ll lead a site with massive potential—and the backing of a strong, values-driven organization. What You’ll Own & Drive Total Site Leadership : Oversee daily operations across Manufacturing, Engineering, Quality, Supply Chain, Finance, HR, and Program...

Position Summary: The Technical Sales Manager (Lifecycle Focus) is responsible for identifying opportunities, developing proposals, managing capture efforts, and executing business development activities across the DMS business. This role works closely with key DMS stakeholders, including Program Management, Engineering, Supply Chain, Field Service, Finance, Compliance, and Operations. The Technical Sales Manager (Lifecycle Focus) also contributes to sales strategy by providing insights into customer needs and key decision-makers, enabling effective prioritization of high-value, high-probability business opportunities. Additionally, the role coordinates with Wärtsilä affiliate stakeholders to align sales and product strategy, ensuring collaboration that supports both DMS business objectives and it's customer needs. Main Responsibilities: Embrace and promote culture of DMS Enthusiast. Coordinate and collaborate effectively with other DMS company members through...

Position Summary: The Technical Sales Manager (Lifecycle Focus) is responsible for identifying opportunities, developing proposals, managing capture efforts, and executing business development activities across the DMS business. This role works closely with key DMS stakeholders, including Program Management, Engineering, Supply Chain, Field Service, Finance, Compliance, and Operations. The Technical Sales Manager (Lifecycle Focus) also contributes to sales strategy by providing insights into customer needs and key decision-makers, enabling effective prioritization of high-value, high-probability business opportunities. Additionally, the role coordinates with Wärtsilä affiliate stakeholders to align sales and product strategy, ensuring collaboration that supports both DMS business objectives and it's customer needs. Main Responsibilities: Embrace and promote culture of DMS Enthusiast. Coordinate and collaborate effectively with other DMS company members...

Customer Program Manager US-CA-Irvine Job ID: 2026-16814 # of Openings: 1 Category: Program Management US-CA-Irvine-2851 Overview The Customer Program Manager is responsible for meeting the needs of our customers, managing assigned programs, and insuring operational excellence. This position oversees and manages multiple customer-related projects including defining objectives, implementing strategies, tracking progress, and collaborating with cross-functional team members to achieve success. Responsibilities Manages projects and teams in a matrixed environment with minimal oversight to support the customer. Develops creative strategies to bridge customers’ needs to ITT business practices. Builds influential relationships with internal stakeholders and customers through performance and execution. Partners with sales team to support account strategy and drive sales growth. Engages with customers to capture requirements, gains consensus amongst internal...

About the Role: The Solutions Architect & Proposal Manager plays a critical role in bridging the gap between complex technical solutions and client requirements to drive successful business outcomes. This role is responsible for leading federal proposals from kickoff through submission in support of mission-critical programs across Space Operations, Missile Defense, Cyber, and Intelligence. The position requires direct involvement in capture activities, technical solution development, proposal management, and content creation in response to U.S. Government solicitations. The individual in this role will coordinate cross-functional teams, manage proposal schedules and deliverables, support development of compliant and compelling technical and management approaches, and produce high-quality proposal content under tight deadlines. Responsibilities include facilitating proposal reviews, ensuring alignment with customer requirements, maintaining proposal quality standards, and...

COMTECH TELECOMMUNICATIONS Title: Account Director Department : CSI - Prod Sys MGT 336800 Revision Date : 5/19/2026 FLSA Status: Exempt Location: Remote Level: P6 Range: $154,000 - $231,000 Company Overview Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit...

MSA, The Safety Company Engineering Manager - Electronics US-PA-Cranberry Township Requisition ID: 2026-9771 Type: Full-Time # of Openings: 1 Category: Engineering Overview Are you someone who is passionate, motivated, and driven to make a difference?  If so, MSA Safety is the perfect fit for your career.    At MSA, SAFETY is who we are AND it is what we do.  We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world.  We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.    Are you in?  Read on for more details about this particular role. Responsibilities Manage an engineering team that supports new product development and product sustaining activities across the MSA global product portfolio. Direct the day-to-day activities of electrical engineers and...

Element Solutions Equal Opportunity Employer: Minority/Female/Veteran/Disabled/Gender Identity/Sexual Orientation Challenge Yourself and Impact the Future!   MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.   Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits Film & Smart...