Konecranes
Springfield, OH
Springfield, OH, United States Employment Type: Permanent Term Full-time/part-time position: Full-time Workplace: Hybrid Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work . Job Description Job Position: Customer Care Specialist REPORTS TO: Customer Care Supervisor Hours - 1pm - 9:30 pm Monday - Friday Holiday Coverage as needed. JOB POSITION SUMMARY The Customer Care Specialist is a frontline, customer-focused professional responsible for delivering exceptional support through inbound calls, emails, and service requests. This role is highly resolution oriented and requires...