$56,217 - $92,758 yearly
Texas-New Mexico Power Company
West Columbia, TX
POSTING DEADLINE This position is posted until filled . JOB DESCRIPTION AMS Service Tech I Salary Grade: G11 Minimum Midpoint Maximum $44,877 - $58,340 - $71,803 SUMMARY: Under direct supervision assists with performing a wide range of meter work and service requests, which includes repairs and troubleshoots routine to difficult/non-routine service problems, which may include servicing customer appliances and provide quality customer service by resolving customer inquiries and complaints in a professional/courteous manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Under the guidance of AMS Tech II, collaborates with Fraud Coordinator to determine the extent of meter tampering; gathers record of time and materials cost involved with tampering and theft of service Assist with analyzing meter premise location for signs of meter tampering and theft of service Conducts TNMP Customer Request Meter Test process function at the customer's location,...