San Luis Resort
Galveston, TX, USA
Overview:
The Spa Director is responsible for the overall operations of the health club, including maintaining high standards in spa/club services and operations, and maximizing profitability.
Responsibilities:
Essential: Approach all encounters with associates and guests in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel. Maintain a high standard of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a warm and friendly demeanor at all times. Ensure compliance of all policies and Code of Conduct as specified in the Associate Handbook. Monitor and control departmental expenses and payroll. Hire, train, supervise and evaluate all spa associates....