Nemours
Lakeland, FL
Nemours Children's Hospital is seeking a TEMP Patient Services Specialist Sr. (FULL-TIME), to join our team in Lakeland, Florida. The Patient Services Specialist Sr is responsible for performing as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team and act as a resource to team members. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor. Customer Service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain, and ensure accuracy of information through the use of standard business practices. Financial: collect, verify, and maintain patient insurance information, including authorizations and referrals....