2 cook jobs found

Sr Client Success-1 Location: Remote - US Position Type: Full time Requisition ID: JR10857 Description ​ RESPONSIBILITIES ​ Serve as the primary relationship owner for an assigned client portfolio across the full client lifecycle — from activation and adoption through renewal and expansion ​ Lead SBR and executive-facing updates; align Veradigm capabilities to client business priorities and strategic goals ​ Proactively manage client health; identify at-risk accounts, own recovery plans, and coordinate cross-functional response ​ Drive cross-sell and upsell identification within the portfolio; document opportunities in Salesforce and collaborate with Sales to advance pipeline ​ Manage the renewal cycle with forward-looking forecast visibility; execute retention strategies that protect and grow portfolio revenue ​ Resolve escalated support, contractual, and...

Expert Implementation Consultant-2 Location: Remote - US NC Position Type: Full time Requisition ID: JR10914 Description Job Description The Expert Implementation Consultant leads complex, cross-functional software implementations with a high degree of independence, connecting the full patient care cycle — front-office, clinical, coding, and billing — to financial performance. This role plans and executes multi-department onboarding for enterprise and multi-site clients, mentors other Implementation Consultants, and serves as a trusted advisor to client leadership, escalating only genuine scope or design questions upstream. Responsibilities Lead end-to-end implementation for enterprise or multi-site clients, spanning registration, scheduling, documentation, coding, billing, and reporting workstreams Assess client operational and clinical maturity to identify where upstream gaps create downstream revenue risk Define and manage...