Mason
Los Angeles, CA
Administrator II, Contracts Summary The Customer Service Contract Administrator is the internal interface between the customer and Mason's functional areas to ensure customer needs, contractual requirements, and delivery requirements are met. This position is responsible for managing the day-to-day customer relationship, ensuring ‘Customer Delight'. Position Duties Essential functions of the position include, but are not limited to: • Manage the customer relationship from quote to order entry to delivery. • Be the voice of the customer within Mason and the voice of Mason to the customer. • Manage several of our large accounts and assist with smaller accounts. • Review customer contract requirements and provide assistance in contract and terms and conditions negotiations. Flow requirements to the other functional areas • Be the right hand of the department leader, owning your accounts backward and forward to drive customer...