University of Houston
Houston, TX, USA
Department : Optometry Clinic Salary : $16.63 - $18.73 Description : The Care Coordinator provides both clinical and clerical support within a college's clinical areas. Ensures the provision of quality and compassionate evidence-based care in a highly integrated environment. Accountable for collaborating with the care team to consistently communicate and document high-risk patient profiles while ensuring continuity of care for all patients. Works closely with the care team to connect the dots of collaborative patient care. Assists patients in navigating insurance and financial assistance programs, connecting them to resources, arranging transportation, and ensuring follow-up to improve access and outcomes for their medical conditions. 1. Accepts phone calls from patients forwarded by the front desk involving a clinical inquiry specific to existing patients. 2. Performs protocol-based triage as appropriate; route phone calls in the form of phone notes documented in the EMR...