Inwood National Bank
Richardson, TX
Inwood National Bank Position Title: Call Center Representative - Richardson Operations Center Description: This position is located in office at the Richardson Branch - 1100 Centennial Blvd, Richardson, TX 75081 Summary The Call Center Representative is responsible for providing quality customer service through inbound and outbound calls with a thorough understanding of our products and services to provide the best customer experience. Essential Functions/Job Responsibilities Respond to customer inquiries regarding banking products and services by phone, and online messages. Answer customer questions regarding account information, transactions, balances, and other banking related topics. Assist customers with online banking access and resetting passwords, mobile deposits, bill payments, and debit card replacements, disputes, and daily limit increases. Process customer requests for account transfers, withdrawals, and other transactions....