$94,831 - $161,213 yearly
PNM Resources
Albuquerque, NM
POSTING DEADLINE This position is posted until filled. PREFERENCES Seeking motivated individual with a demonstrated aptitude for exploring, learning, and adopting new technologies quickly. Strong leadership and communication skills with a demonstrated ability to work effectively within cross-functional teams. Experience working alongside or supporting customer service organizations and call centers Familiarity and /or hands-on knowledge in one or more of the following areas will be a plus: Interactive Voice Response (IVR) systems Enterprise-grade Mobile Workforce Management (MWM) and Field Service Management (FSM) software applications Web Development Microsoft Office 365 suite Technical Project management skills and ability to analyze the impact of enhancements and production problems effectively. JOB DESCRIPTION Manager, IT Salary Grade: G05 Minimum Midpoint Maximum $94,831 - $128,022 - $161,213 Personnel in...