$110,000 - $115,000 yearly
L.N. Curtis & sons
Walnut Creek, CA
L.N. Curtis & Sons Description:
The IT Operations Supervisor is responsible for managing direct reports and overseeing daily operations of IT end-user support activities, ensuring efficient and reliable technology services across the organization. This role combines technical expertise with team leadership responsibilities, including mentoring desktop support technicians, developing and maintaining documentation, leading IT Operations projects, and serving as a key escalation point for complex hardware and technical issues. The ideal candidate is hands-on, detail-oriented, customer-focused, committed to delivering excellent end-user experience, capable of evaluating and solution architecting improvements within the existing IT environment and driving operational excellence. This role also requires periodic travel based on project and business needs. Key Responsibilities to include, but not limited to: IT Support & Operations Supervise daily IT and...