MedStar Health
Gaithersburg, MD, USA
About this Job: General Summary of Position MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. In collaboration with site leadership oversees and coordinates all administrative matters relating to financial and personnel operations for a designated MedStar Health Urgent Care site. Coordinates and participates with patient registrations and manages patient flow to include the intake treatment and discharge process. Oversees daily functions including staff schedules. Responsible for front-end billing process from open to close management of clinical workflows and ordering clinical supplies. Also responsible for customer service and service recovery when applicable. Responsible for oversight of all administrative and clinical staff. Primary Duties and Responsibilities Contributes to...