Empower Federal Credit Union
Syracuse, NY, USA
Role: The Vice President of Loan & Card Servicing reports directly to Empower FCU's Chief Lending Officer and provides strategic and operational leadership for all loan servicing and card operations functions. This role ensures regulatory compliance, operational excellence, and a member-first approach across consumer, mortgage, and commercial servicing, as well as debit and credit card programs. This VP Loan & Card Servicing will act as a functional expert on all payment-related services, including initiatives and projects relating to these operations. The VP is responsible for ensuring the stability of existing processes, expanding the Credit Union's service offerings, and seeking opportunities to improve efficiency in this space. The annual salary range for this position is: $1 45,767.96-$242,946.59 Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per...