Stella Jones Corporation
Brierfield, AL, USA
Position Overview The Customer Service Supervisor at Stella-Jones plays a pivotal role in leading and managing a team of Customer Service Clerks, Account Specialists and Senior Account Specialists to deliver exceptional service experiences to our clients. You will be responsible for ensuring that team members are well-trained, motivated, and equipped to handle customer inquiries and issues effectively. This posting is for a supervisor-level career opportunity which will support the ongoing growth of our Utility Pole division. This position will require some travel and is located at our Utility Pole manufacturing plant in Brierfield, Alabama (Birmingham area). Key Responsibilities: Team Leadership: Supervise and lead a team of Customer Service Clerks, Account Specialists, and Senior Account Specialists ensuring they are well-trained, motivated, and capable of delivering exceptional service. Provide guidance and support to team members, fostering a positive and...