ThoughtSpot
Mountain View, CA
Role Overview As a Technical Account Manager at ThoughtSpot, you will be the dedicated technical partner for our most strategic enterprise accounts. You own the technical health, operational continuity, and long-term success of your assigned customer portfolio. The TAM bridges the gap between reactive support and proactive partnership. You will deeply understand each customer’s technical environment, business goals, and usage patterns—then translate that knowledge into action: accelerating issue resolution, de-risking complex deployments, guiding architecture decisions, and influencing ThoughtSpot’s roadmap based on real customer needs. This is not a traditional account management role. Success here requires genuine hands-on technical depth in cloud infrastructure, SaaS operations, and data analytics platforms—combined with the executive presence to navigate strategic conversations at the CTO/VP level. What you'll do: 1. Proactive Technical Partnership...